Location and dates

Fira Barcelona Gran Via

20-22 JANUARY 2025

Workshops

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Combating Cybercrime Workshop
    • Combating Cybercrime Workshop
    CC4.1
     
    • Combating Cybercrime Workshop
    CC4.1
    With the size of the global online gambling and betting industry amounting to US$85.62 billion in 2024, how far will attackers go to infiltrate networks? Uncover the secrets of today’s hackers and see ...
    • Combating Cybercrime Workshop
    CC4.1
    The critical intersection of regulatory compliance and security governance, equipping participants with the knowledge to navigate complex regulations such as GDPR, AML, and KYC. Gain insights into how ...
    • Combating Cybercrime Workshop
    CC4.1
    Strategies to gain executive buy-in for cybersecurity initiatives. Learn to align cybersecurity goals with business objectives, quantify the potential impact of cyber risks in terms that resonate with ...
    • Combating Cybercrime Workshop
    CC4.1
    In this eye-opening session, we witness a live demonstration of a hacking attack, showcasing the techniques and tactics used by cybercriminals in real-time. Gain valuable insights into the vulnerabili ...
Entering New Markets Workshop
    • Entering New Markets Workshop
    CC5.1
     
    • Entering New Markets Workshop
    CC5.1
    The Nordic iGaming market is one of the largest and most lucrative in Europe. By 2028, the number of online casino players in Scandinavia is expected to reach 4 million, reflecting the growing demand ...
    • Entering New Markets Workshop
    CC5.1
    The United Arab Emirates is known for its advancements in payments as most transactions are handled through cashless modes. However, the banking system is still trying to catch up with other jurisdict ...
    • Entering New Markets Workshop
    CC5.1
    Whether you are an existing market or one that is emerging, cryptocurrency is increasingly being used as a form of payment across both land and online. With Howard Lutnick tapped as US Commerce Secret ...
    • Entering New Markets Workshop
    CC5.1
    South Africa is emerging as a dynamic hub for Web3-powered iGaming, blending its mobile-first audience, rising crypto adoption and progressive regulatory landscape. We explore how blockchain technolog ...
iGaming Customer Journey Workshop
    • iGaming Customer Journey Workshop
    CC5.1
     
    • iGaming Customer Journey Workshop
    CC5.1
    Learn to map out a detailed user experience (UX) journey for a fictional player, identifying key touchpoints that focus on the player’s perspective. You'll explore the importance of mapping each touch ...
    • iGaming Customer Journey Workshop
    CC5.1
    In today’s tech obsessed marketing world, gain a comprehensive understanding of the next generation of player lifecycles, channeling future-proofed strategies to effectively acquire and engage them. T ...
    • iGaming Customer Journey Workshop
    CC5.1
    This workshop will explore two of the most popular customer retention (CRM) strategies being used by global gaming operators to enhance engagement and loyalty, delving into the heated industry debate ...
    • iGaming Customer Journey Workshop
    CC5.1
    Explore the transformative power of online community building, accelerating conversions, enhancing loyalty and increasing revenue growth. Hear real-life examples from successful gaming community found ...
Innovating Lotteries Workshop
    • Innovating Lotteries Workshop
    CC4.1
     
    • Innovating Lotteries Workshop
    CC4.1
    Redefine the future of the lottery industry in this powerful opening session by focusing on strategic partnerships, impactful public engagement and proactive public affairs. Discover how collaborating ...
    • Innovating Lotteries Workshop
    CC4.1
    Discover innovative strategies to captivate younger audiences by enhancing the lottery experience beyond traditional prizes. In this session, we’ll explore how lotteries can use celebrity partnerships ...
    • Innovating Lotteries Workshop
    CC4.1
    Transform your lottery operations by harnessing the power of charity partnerships, where financial success meets impactful purpose. Through a case study from the Postcode Lottery Group, we’ll explore ...
    • Innovating Lotteries Workshop
    CC4.1
    An exciting exploration of the role of AI in transforming the lottery industry, this session focuses on automation in operations as we question whether technology is always the best solution. While te ...
    • Innovating Lotteries Workshop
    CC4.1
    Get an exclusive, insider view on how venture capitalists and investors are redefining the lottery industry. In this masterclass, an expert investor panel will dive into the trends and innovations dri ...
Safer Gaming Workshop
    • Safer Gaming Workshop
    CC5.2
     
    • Safer Gaming Workshop
    CC5.2
    An introduction to the concept of positive play, we will address misconceptions about gambling and help you develop a better understanding. You will learn how to enhance your customer experience, iden ...
    • Safer Gaming Workshop
    CC5.2
    Step into the realm of data protection and privacy within the gaming industry, where safeguarding player information is not just a regulatory requirement but a cornerstone of player trust and loyalty. ...
    • Safer Gaming Workshop
    CC5.2
    How much do your customers understand gambling? • Enhancing gambling literacy and knowledge can prevent harm and increase loyalty. This workshop examines whether the industry priorities profit over pl ...
    • Safer Gaming Workshop
    CC5.2
    We empower industry leaders with the knowledge and tools to champion responsible gaming as a vital component of business growth. Discover how prioritising player well-being not only enhances customer ...